All TestimonialsFriday 02 September, 2016
Excellent people to deal with. never had any problem with them. The hobby needs more such professional folks running the show.
Friday 27 May, 2016
i am happy someone recommended me , great prices, fast shipping and a happy aquarium. thank you
Wednesday 11 May, 2016
I've ordered a few times from AngelFins now and the service has always been great. No fuss on a discrepancy I had in an order one time and delivery is quick.
Friday 29 April, 2016
I wished I knew about this place sooner. I bought two Do!Aqua aquariums on April 20th. At first I was told that there was only one left in stock and was offered an alternative, but shortly after another email came in letting me know that there was a display model found, and if I wanted that one I could have it at a discounted rate (talk about diligence and honesty). I received my order on April 29th (all the way across Canada to B.C., at unheard of shipping prices). Not only did the package arrive at lightning speed, but the aquariums were packed beautifully with loving care, to arrive without the slightest scratch. Thank you AngelFins, you are on my radar now. The best service (all around) that I have received in a very long time. Highly recommended!
Wednesday 27 April, 2016
Angelfins, go above & beyond to help you. Great service! helpful, friendly, informative, fast shipping, great prices, great variety. I will getting ALL my aquarium supplies from here from now on. Everything was delivered on time & safely packed. I was so happy & please. I can't thank you enough!
Best service & aquarium products in Ontario and possibly Canada Saturday 26 March, 2016
Jarmila and Brian are not only great people, but they provide excellent customer service and top quality aquarium products. Their prices are the best I have ever seen, their livestock and plants are always healthy and if I'm ever not 100% satisfied they are quick to apply stellar service recovery and to suggest an alternative. Easily the top aquarium shop I have been to of the very many I have visited across Ontario. I should have written a review for you when I started buying from you 3 years ago - you have maintained the same standards of excellence throughout. Thanks a million Angelfins!
Tuesday 22 March, 2016
I recently ordered an ADA 60-F aquarium, Amazonia soil, and some additional items and couldn't be happier with the service I received. I placed my order at 2:30pm and received a shipping notification an *HOUR* later! While AngelFins might not be able to get an order out the door that quickly every single time, it still made a very good first impression and I was quite impressed. The items I ordered arrived well packaged and the aquarium looks perfect (no scratches, etc.) I'm very happy with the customer service from AngelFins and will most definitely be ordering from them again. I also appreciate that they are an ADA dealer.
Sunday 07 February, 2016
Excellent professionals. Ordered thrice from them. Never had any issue with these folks.
Only advise will be that if they can add approx ETA in their website for out of stock products. This will give us customers a tentative timeline for those products to be back in stock. Thanks, Multiple Fantastic Experiences! Sunday 07 February, 2016
Fragile equipment packaged with almost excessive care; a poorly placed order cancelled in very short order so that I could correct my mistake; incredibly helpful communication with immediate responses; astounding customer service, overall! Very fair shipping prices at checkout, which is refreshing! Will most certainly order from AngelFins.ca in the future, and highly recommend it to others in the aquarium community!
Thursday 28 January, 2016
Placed my order Jan 27, order was at my door Jan 28. standard shipping. love it.
products all arrived as i ordered. definitely will be ordering again Tuesday 12 January, 2016
From pricing to quality they are really good.
Would definitely order again and recommend. Saturday 09 January, 2016
Thank you for the great service.
Sort of new to planted tanks and you helped me out so much . And the order got to me in North Bay the next day. This was my first order and I,m sure it will not be my last. Thanks for helping me . Tom Tuesday 22 December, 2015
I can't say how happy I am to have found this site. It's such a nice alternative to have a Canadian Supplier. Prices are fantastic compared to the big chains in my city. Not to mention phenomenal customer service. They quickly responded to all of my questions. Quick shipping is definitely a bonus as well! Couldn't be happier with the products and livestock ordered.
Monday 14 December, 2015
Brought Seachem Metronidazole 100ml and 200g FDBW and as usual very easy to navigate site and delivery on time with superb packaging. Glad to have AngelFins on our side of the border.
Happy Holidays Tuesday 08 December, 2015
Disappointed with the plants bought. Will never buy plants again. Shipping is slow (6 days) with "expedited shipping" and plants were packaged in heat bags. Some plant portions are small portion (1 stem for jungle val) and not worth the money and contrary to the picture displayed on the site. Plants looked wilted and had black roots. Satisfied with the Seachem plant supplements and their prices and will likely buy again.
Only 1 stem, so very poor value for money. Received unhealthy plant - wilted and black roots. Started wilting/melting within 5 days of planting if though came packaged in heat pads. Response from AngelFins: We highly recommend to use overnight shipping for shipping live plants, especially during colder months (see Shipping Info). When you submitted your order, you selected the order to be shipped as Expedited Parcel with average delivery time of 7 business days instead of the recommended Priority service. We packed the plants in a thermo foil, we also added a heat pack and requested a signature at delivery (so that the package would not be left outside) to increase the chance that the plants would arrive in good condition. All the extra was cover by our company. It is unfortunate that the plants did not arrive in good condition that is why we strongly recommend to our customers to use overnight shipping for shipping plants. Regarding the portion size. The description for the Valisneria clearly states that you are buying just one stem, that is why the price is lower than of other loose plants. Tuesday 17 November, 2015
I had ordered some levamisole after being told about Angelfins from a member of Alberta Aquatica. When I placed the order I had realized I had forgot some things I needed. I called and they combined the order and refunded me the shipping! They are so friendly and helpful. I absolutely will be ordering again, and will tell everyone I can about what excellent service they provide! Top notch.
Monday 09 November, 2015
I cannot say enough how wonderful and easy it is to deal with Angelfins. Above bar quality and amazing service rolled into one simple accommodating customer service orientated store. Eagerly awaiting my next order in the mail. Thanks again.
Sunday 08 November, 2015
Exemplary company! I am very impressed, in particular, with their excellent customer service, honesty, communications and assurance that I, the customer, is taken care of. All fish and plants arrived alive and very healthy. I was so impressed with the first shipment, that I immediately ordered again and cannot wait until my next shopping experience with Angelfins.ca. Please keep up the superior attitude, product and service! I recommend them hands down. I'm in Calgary and this was the first time I ever ordered live product. Bravo and thank you!
Amazing Service/Product/Prices Thursday 29 October, 2015
I love everything about this store. The staff is extremely knowledgeable and helpful to all your fish needs, as well as the product is top quality and amazingly priced. I wouldn't go anywhere else for my fishy needs after coming here. Love it. 5 stars!
Friday 25 September, 2015
I absolutely love this store! I usually shop instore and they have great selection! Their plants are beautiful, livestock is beautiful, good quality stuff, extremely good prices! can't say enough good things.
Friday 18 September, 2015
excellent prices
great selection fast shipping Friday 14 August, 2015
I ordered from Angelfins for the first time last week. My order arrived safe and sound, correct and complete. I'm in BC and I received it in a few business days which means Angelfins had my order packed and shipped immediately after I placed the order. Thank you! I'll be back.
Sunday 14 June, 2015
I was recommended this website by a forum friend as I have a problem with callamanus worms and needed levamisole. I put in an order on 10th Jun 2015 night at 9 pm with priority shipping that showed delivery on 12th Jun.
After I had sent the order I realised that I forgot to add some fish food to the order. I sent a mail and also spoke to Jarmila on 11th morning. She advised me to put in a second order and that they would merge the 2 orders and not charge me extra shipping. I put in the second order but was apprehensive if it would actually happen as this was my first order with AngelFins. To my surprise the package arrived on morning of 12th Jun neatly packed with both orders merged in it. Excellent customer service from Jarmila and prompt and fast shipping. ANGELFINS ROCKS All my future shipping orders are going to AngelFins as they exceed expectations. Rajesh Mitra Richmond, BC Thursday 29 January, 2015
I was very pleased with my order and how well it was packed. I had a live plant which was thoroughly wrapped for a safe arrival across Canada. I will shop here again.
Fast shipping and in perfect condition! Friday 02 January, 2015
I was really happy and surprised that my order was shipped so fast. The merchandise was in perfect condition, including a beautiful ADA design tank. Thank you! I will order from you again. Melissa fon Montréal (Québec).
Fantastic customer experience each time Tuesday 30 December, 2014
10/10. Need I say more!
A big 'thank you' to Jarmila for getting back to me promptly on all product related queries. All the best for a super 2015. Gehan Sunday 14 December, 2014
Ive made several purchases from the good folks at Angelfins...nothing but top notch quality products and great service and I highly recommend u check out the online store or go see them.
JB Wednesday 10 December, 2014
Excellent products, excellent prices, and excellent service!
A+++ experience, will definitely be purchasing from again in the future. Thursday 16 October, 2014
My first time purchasing from this site and it was an amazing experience. They even changed my shipping to a cheaper/faster option! What a great company! I live within Ontario, It arrived at my door in 2 business days. Will purchase from this site again and again!
Friday 10 October, 2014
Incredibly happy, found products that I couldn't find anywhere else. Ordered it on Wednesday night and got the package by Friday at noon. Will definitely order from here again
Saturday 04 October, 2014
I have ordered from several places online and this company is by far the best..
the absolute best in customer service I have ever had the pleasure to do business with. Also packaging is always great. Nothing I 've recieved has ever been broken or opened, always in excellent condition. The prices are the best I've found for the quality of product purchased. This one time I had inquired about a plant from tropica that wasn't even on the mailing list, and after Angelfins had inquired about it from tropica, I 've found out that tropica has begun test to have plant approved for import into canada.. Now if that isn't the best customer service, I dont know what is.. Tuesday 08 July, 2014
When the item I received was not what I had ordered, I contacted AngelFins. They responded quickly and said they would send the correct item right away, and said that since they were covering shipping, I could add other things to my order to include! I've never had such great service!!
Saturday 10 May, 2014
The level of customer service I recived was fantastic! Quick email correspondence, every time you email not just the first time like other "companies"
Sadly I bought a plant that died during shipping to Sault Ste.Marie and they refunded me the plant price! WOW! Canada post is slow, but no fault of Angelfins. This was my very first time ordering anything "alive" online. So if your worried... Don't be! If you order from Angelfins your in good hands! Friday 14 March, 2014
I just wanted to reach out and thank you for your wonderful site and service. My aquarium and lighting arrived today in perfect condition a mere 2 days after I ordered them. I am so happy that Angelfins provides such high quality aquarium products; such items that are impossible to find in local Toronto stores. Thanks again!
Friday 14 March, 2014
Thank you for the advice and for shipping the API general Cure as a letter; it saved me from full shipping charges. Much appreciated!
Tuesday 11 March, 2014
If you've never ordered from an online store and are nervouse about it. I must say this was my first online shopping experience and I was increadebly nervouse at first. How ever the people in charge of this website are very quick to answer any questions you have even your not realizing your asking for the wrong thing as I did. As well as being imformative, I recived my product reasonably quick and inexspensivly. I'm looking forward to dealing more with them in the future
Sunday 19 January, 2014
Very happy with your past service! Keep on rockin!
Friday 17 January, 2014
First, all the items I found on AngelFins were cheaper or equivalent to other American websites. It is so easy to browse and search on the website.
Also, shipping charges are extremely competitive, only cost me 23$ to ship a tank and substrate! Wow! Finally, I received my item REALLY quick, and really well packed. I am telling you, AngelFins is now my one-stop shop for aquarium stuff. Thanks AF! Thursday 19 December, 2013
Good prices, and a one day delivery can't be beat!
Thank you Tuesday 19 November, 2013
This company is great, i have a hard time finding decent/quality aquarium equipment where i live. angel fins is my one stop shop. shipping is very fast and everything has been well packaged. the best part is i never have to pay the mail person at the door/ returning customer. thanks angelfins! my ADA kit should be here today!
Wednesday 16 October, 2013
Hey,
Hope all is well and congratulations on your new baby. With Christmas coming around the corner I was thinking of gifts I would like and realized many of them come from your store. I have a suggestion for you which is to make a "Wishlist" where users can fill their shopping cart with the items they would like and then send that wishlist of items to a specified e-mail so that person can pay them. Example. I create a wishlist and e-mail it to my dad so he can purchase the products for christmas. Just a suggestion, hopefully it may help. Have a great day, Kirk Thursday 19 September, 2013
I have never had such an excellent online shopping experience as my last AngelFins purchase. I ordered a canister filter, and the correct one was delivered within 24 hours. And it was the best price I could find anywhere. Wonderful, thank you.
Monday 19 August, 2013
I've purchased both live Angels & various types of fish food from the good people at AngelFins.
NOTHING but top shelf customer service, quality items and helpful advise. HIGHLY Recommended! Thursday 07 February, 2013
I love it that they do GTA runs!!
Picked up a Do!AQUA cube glass mini m aquarium, ADA Aqua soil and some misc. stuff. Quality products and great customer support. Super to deal with! Looking forward to future purchases. Mike from Ajax Monday 28 January, 2013
Purchased Do!AQUA cube aquarium. I new the caulking work would be great from reviews but this is unbelievable. Cant see any smears, caulking is only on the joint itself. Highly impressed.
Thanks sooo much Angel Fins for your fantastic product. Monday 28 January, 2013
We went to Angel Fins on the weekend and picked up some of the nicest Koi Angels I have seen, great colour very healthy. Great people to deal with +1 for Angel Fins also free samples of the North Fin food. The fish love it. Thanks Keith&Pam
Friday 07 December, 2012
I just received the plants. Wonderful!!!
Great service, well packed and so wonderful plants! I will not hesitate do business again with you. Saturday 17 November, 2012
Great prices, great products from great people.
I will continue to do business with angelfins. Tuesday 07 August, 2012
Wow,, 1st time I have purchased from them and i'm very impressed to say the least.... Prices are very reasonable, Everything is packaged very very well and they drive to the east end (such as whitby/oshawa/peterborough.... .. that alone was amazing.... Everything is packaged very professional and even delivered to the location in Bags designed for their company......
There is even a professional invoice made up for your pre-order.. BEST part.. not a lot of waiting when you pre-order.. just meet, quick chat and on your merry way... Wednesday 07 December, 2011
Angelfins! I will never buy fish food from a store again. The product is excellent and the service is even better!Very personable and helpful.
Thursday 30 June, 2011
Great quality fish, GBR's are already spawning for me and the koi and black ghost angels look fantastic! Great breeder to deal with.
Tuesday 24 May, 2011
Thanks for my latest aquisitions. The pair i picked are doing great. Look forward to dealing with you both again. Thanks
Tuesday 14 December, 2010
Great quality fish and very friendly person.
+1 Recommended Tuesday 07 December, 2010
I received five beautiful angels from you guys a few weeks ago... They are all growing fast and are beautiful fish...The Orange koi are perfect with most of their bodies being orange....I plan on buying more from this buyer and would recommend them to anyone looking for angelfish....
Tuesday 28 September, 2010
The koi angel fry are awesome. I've had them 4 weeks and they are fabulous...taking to shows later next month.
Well done! Wednesday 12 May, 2010
We purchased a pair of the gold x EB GBR's and they spawned within the week. Awesome little fish, we can see more in our future.
Great Job angelfins! Friday 30 April, 2010
Just picked up 2 pairs today, absolutely gorgeous GBRs!! and its amazing how healthy they are acting and looking already. I recommend anyone looking for GBRs to go with this breeder.
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Track OrdersTestimonialsExcellent Experience Excellent products, excellent prices, and excellent service!
A+++ experience, will definitely be purchasing from again in the future. Thank You My third time ordering from angelfins first time leaving a testimonial , great products, fast service . Yet another happy order Ordered again, everything well packed and arrived in good shape. Despite the nasty cold weather outside and overnight shipping, my fish arrived toasty . Amazing customer service A week after I received an order of approx 43 fish, I received an email asking to review my order. I am always pleased with my shipment because it’s . GBR's are awesome We purchased a pair of the gold x EB GBR's and they spawned within the week. Awesome little fish, we can see more in our future.
Great Job angelfins . |
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