All TestimonialsTuesday 15 August, 2023
My Crystal Red Shrimp arrived very quickly and was delivered right to my door. They are doing well in their new home. My mini hair grass arrived today and was planted, fingers crossed that they get a good hold in the substrate, they were a chalked g to get them to stay in the substrate…lol. Thank you for supplying such great products and in Canada.
Wednesday 21 June, 2023
I want to thank Angelfins for the exceptional service. I ordered from them a couple of weeks ago and was so impressed with the health of the dwarf rainbows and tetras I ordered more. I had a special request with my rainbows ....more females than males as I received 5 males 1 female last order... and they complied . I will always order from Angelfins as they never disappoint.
Thank you again. Monday 15 May, 2023
I've now made more than 10 livestock orders through angelfins. I've only lost 1 fish out of dozens, and it was due to unforeseen circumstances during shipping, and Angelfins promptly made it right. The health of all the fish I've purchased has been remarkable, and it's clear they go through a proper quarantine process before being sold unlike a lot of other stores. This alone is what keeps me coming back.
Healthy interesting fish, plus great price and service Wednesday 19 April, 2023
I only discovered AngelFins recently, but have now both purchased fish in-store and ordered for locker pick-up. The fish have all been healthy and active. The online purchase was smooth and pick-up was ready on time. The staff are very knowledgeable and provide good advice. The prices are excellent. A positive experience all around!
Sunday 16 April, 2023
Angelfins really let me down.. on my last order for my birthday I had ordered 6 corydoras made my oayment and waited 5 days until angelfins decided to tell me that the corydoras they had weren't fit for bleeding and that they couldn't fulfill my order. Why are you selling sub quality fish like that. My order before this last one I ordered 5 fish altogether. One of the fish had ich and killed off half the tank it was in. Two others were placed in another tank upon arriving and both died within a week. The other two were in another tank they were a pair of German blue rams intended for breeding and the female died within a month. Only fish left is the blue ram. I reached out to Angelfins expressing my concerns with no response. Very Very dissatisfied with the sub oar quality and customer service. I was a loyal customer and they didn't even have the decently to respond.
Friday 10 March, 2023
Packaged professionally given our cold winter conditions. The angelfish were healthy and better than expected. They acclimated well and ate almost immediately in their new environment. The plants and mosses were in great condition and thrived in
different tanks. I will order from Angelfins.ca again. Very pleased with my order. Wednesday 15 February, 2023
Just received my latest aquatic plant order from Angelfins.
Upon opening my order, I noticed that for one of the plants I had purchased they had shipped two of them instead of just the one. When I called to inquire, they told me they had provided an extra one because there was a bit of melting on a bit of the leaves and wanted to make sure that I was getting a fair deal. Amazing customer service as always. Best Customer Service! 20/10!!! Tuesday 24 January, 2023
AngelFins.ca is THE ONE STOP SHOP for anything aquarium related. Easy to navigate website, full of stock and best customer service ever.
Fast shipping, honest and professional team! Thanks for everything Angelfins! Special thanks to Jarmila, you went above and beyond great customer service!!! I ordered twice and it is only the beginning! Lots more to come! Friday 20 January, 2023
Recently did two orders with AngelFins, both were shipped remarkably fast and all of the plants were a nice size and arrived in great shape. They have been a great online retailer since my very first order, I always check their site first.
Wednesday 11 January, 2023
Love the black tiger Darius I got from you they are all doing well in my tank at home. Definitely will be ordering from you again in the future.????????
Best Aquarist Supply Store.. Period. Thursday 29 December, 2022
I have been in the hobby for about 20 years now and I have seen many stores that sell fish and have aquarium supplies.
Angel Fins is not just another supply store. The selection of equipment is hands down the best on the market. No bias to one brand or another, just a selection full of equipment that works and works WELL. Not to mention, extremely competitive pricing. The care that is put into the shrimp I have purchased is proof that this shop is on another level. I live pretty far out of the city and I do pass a few other shops on my way, but Angel Fins will always be my first stop when it comes to spending hard earned money on a hobby that brings me so much joy. A big Thank You to the Angel Fins team! Friday 23 December, 2022
My order arrived safe and sound,
I am very satisfied and happy! AngelFins never disappoints. Thanks everyone at AngelFins! Tuesday 27 September, 2022
I've been very happy with my orders from AngelFins - everything arrived promptly and in perfect condition.
Wednesday 22 June, 2022
I have ordered fish several times from Angelfins and been really happy with my fish, Neon Tetra and Ember Tetra that I picked up at the store. However this time I decided to have the Lemon Tetra and Black Emperor Tetra shipped. I was a total wreck waiting for them to arrive and doubting myself for having them shipped! They arrived early in the morning and I was absolutely amazed at how well they are packed! All the fish arrived happy, healthy and ready to join my Amazon Tetra setup. Would highly recommend Angelfins not only for their amazing fish, but the quality and care they put into getting them to their new home.
Saturday 11 June, 2022
Have ordered many times from Angel Fins and never disappointed! Love these little fish! They all arrived very healthy. As soon as they were added to the community tank with Rummies, danios, norman lamp eye and loaches they started glass surfing and playing in bubbles. Their colours came out right away. Feisty and fearless. Amazing little fish.
Friday 15 April, 2022
Amazing service as well as great and healthy beautiful fish I've ordered twice from them and I have nothing to regret on ordering fish and shipping them with these guys!
The best store in the town and area Wednesday 13 April, 2022
I'm back in the hobby after so many years and I have to say this is the best store I found so far. I wish it would get open to the public but online ordering and picking up from the locker box is not a problem. The orders are ready for pickup very fast. Fish is healthy, plants are amazing. I recommend this store 100%
Monday 11 April, 2022
I just did my first order online and pick up in the lock boxes. I'm still not comfortable in store shopping when I don't need to so this lock box system is great. I placed the order the day before and it was ready at the time I asked for the following day. Cory's and Ottos are all healthy, and coloured up. They started eating right away. I have found my new store for the future. I hope you keep the lock box system going. So fast and convenient.
Wednesday 30 March, 2022
Another great order from Jarmila, on a previous order one of the fish didn't make it and I informed Angelfins of the incident. I said it was not her fault at all and I was not expecting a replacement, but sure enough on my next order there it was. Always impressed. Thanks again.
Tuesday 29 March, 2022
My third time ordering from angelfins first time leaving a testimonial , great products, fast service .
Thursday 24 February, 2022
Hi, I was sent an email on my last 3 purchases. It will not let me rate the Notho. Rachovii under a 5. I wanted to rate as a 1, as these were inferior fish. I bought a trio and had to come back to get another male as the original one was wasted away and died a day later. I was Leary about the females, but thought they would fatten up. I feed live with several different live foods. They too have wasted away and dying. They didn't spawn at all. Very disappointed, especially with jump in price and wasting gas to get another male that will not make it. Have had good success with your fish in the past, maybe we a bad shipment. I would like to get it a refund or wait for another batch that is better.
Ed Molczan Thursday 17 February, 2022
I have received the loaches the very next day, they were very well packed heat pad included to keep the water at the perfect temperature They are very healthy and full of life. Thank you
Thursday 17 February, 2022
3 orders so far and have nothing but good things to say. They have been great with my order pickup request special considerations and the quality has been great on everything I’ve ordered. I wish I would have known about them earlier as they’re prices are better than competitors…it would have saved me a fair bit of money when I got into the hobby.
Best aquarium store in Canada! Thursday 30 December, 2021
I have ordered everything from high-end ADA aquariums and lighting to all manner of accessories and AngelFins has always delivered a quality product. Jamila answered any questions I've had with grace and courtesy and for that I am a life-long customer - this store truly cares about the hobbyists who order from them!!!
Friday 10 September, 2021
Once again Beautiful fish can't wait till they get more Panda Corys and more Betta fish I also LOVE my Angel I am so addicted I started off with 1 tank and now I have 3 and so excited about my new adds Thanks again for AWESOME customer service ❤????✌
Wednesday 08 September, 2021
My first order of fish online & I chose this site to do so and am glad I did. I ordered some rainbows, garras & shrimp all the garra & shrimp were fine but 1/3 of the rainbows came in DOA, i called (yes called on the telephone) and spoke to someone, they asked for a pic of the DOA fish which i provided & they reimbursed my money. While it's not good losing fish in transit I in no way blame Angelfins and am overall pleased with my experience and if/when i order fish/critters online i will choose Angelfins next time as well. Thank you Angelfins.
Definitely the best in the country! Tuesday 31 August, 2021
I've searched for the best stores for aquarium needs and Angelfins by far, is the best one there is in Canada! Great prices and fast shipping, I'd say they are my number go to for my aquarium needs. Highly recommended these guys!
Friday 27 August, 2021
The staff are so friendly and knowledgeable I ordered a Starfire ADA 5 gallon tank, what a beauty and they shipped it halfway across the country in perfect condition. So amazing, do not doubt that you are shopping at the best place for aquarium needs. A+++ rating, my full recommendation!
Saturday 21 August, 2021
Official ADA products at great prices, Fast Shipping
and amazing customer service! Tuesday 03 August, 2021
Me and my brother wanted Pandas I bought one for my brother beautiful he called him or her Peace so I bought them as well I have Love & Harmony Healthy Beautiful ate right away Awesome add❤❤❤Angelfins Always the Best Customer Service Ever Thanks again ☺
Friday 30 July, 2021
I needed a couple of glass lids and chatted with someone (think his name was AL) at the BIG chain store here in Ontario, and was told that lids cannot be shipped as they get broken. Then remembered I bought my last lid from Angelfins who had no issues shipping them. I received my order very quickly, everything was well packed, nothing damaged. Great store to do business with and fantastic customer service.
Awesome Beautiful One Of A Kind Betta Monday 12 July, 2021
Awesome Betta fish my Brother talked me into buying one and of course I had to go to my number one shop the fish so healthy and Beautiful stunning Red with black body and trim very happy with my purchase again Thanks❤
Wow....order arrived in less than a day!! Thursday 08 July, 2021
Thanks again for the speedy service and quality product from AngelFins! Ordered a beautiful little nano tank yesterday, received notification that it was shipped within 2 hours; received tracking within 4 hours. Aquarium arrived very well packed and in good order within 24 hrs! That is some seriously good service. Will continue to order from Angelfins. Great service, great quality products. Couldn't be happier!!
Michael Wednesday 16 June, 2021
This was my first order and I am completely satisfied with the company and my order. Will order again. All my fish arrived alive and are doing great. Thanks angelfins from a satisfied customer in campbell river bc.
Wednesday 09 June, 2021
I ordered 6 fish from this store and 3 of them died over the period of a month. They were in a tank with other fish who are healthy and the only fish with issues were the ones from here. One of the fish sent to me had an eye and large chunk of their face missing. I doubt the last three fish are going to survive but I’m trying my best to remedy them. Save your money, they do not have a good quality stock.
Thursday 20 May, 2021
Ordered 35 total - shrimp, lamp eyes and rainbowfish and all were healthy and happy on arrival. Not a single loss!! Extremely well packed and toasty warm. Great customer service.:D
Monday 17 May, 2021
I am so grateful to have Angelfins nearby. They have allowed me to dive deep into the aquascaping world and to appreciate the quality of ADA and ither high end brands. Every fish and plant I have purchased has been healthy and I appreciate the work that Jarmilla puts in to ensure we all get what we want.
Friday 30 April, 2021
Just wanted to say thank you to Jarmila and the Angelfins family. Love that this is my LFS, my daughter and I randomly found the store one day driving around different parts of town and we haven't looked back. From that first day placing an order while waiting outside to now, Angelfins has gone above and beyond my expectations of what a fish store should do. Great service, great products, and best prices, thanks again Jarmila. I'm sure you will be hearing from me soon...:)
Thursday 29 April, 2021
Had a great first experience with AngelFins. Got my shipment today and while the delivery was $$ that's fedex for ya. Fish arrived aok, plant looked great. I will be a repeat customer.
Monday 26 April, 2021
Angelfins has the best prices in the GTA from what I can tell. Product and live stock are top quality as well for a great price. Will definitely continue shopping here.
Saturday 17 April, 2021
Order a pair of Honey Gouramis and a couple plants, shipped quite fast and fish looked extremely healthy when I received them (first time ordering live fish online but will definitely do it again from Angelfins!)
Thursday 01 April, 2021
Excellent service.
They helped me put together a plant order and everything arrived quickly and looking great. Wednesday 24 March, 2021
I was a little apprehensive about switching my plant dealers, but they had great prices and the plant and fishes I wanted were in stock. It was impressively packed and everything was in good condition on arrival.
Saturday 13 March, 2021
Drove an hour and half thinking I could place an order online and that the room was open 9am-9pm since the store hours have been crossed out. I assumed that someone would just be in the store putting orders in lock boxes but when I arrived at 2pm I was told they closed at 1pm on Saturday. If you are going to continue normal store hours why cross them out? That is very misleading and saying “the room” is open for pick up 9am-9pm. They mention nothing about how long it will actually take to pick-up a curbside pick up before you place your order so you are left in a state of anxiousness and confusion when you’re in a bind and when you drive an hour and half on Saturday you think the store would be open for curbside.
Saturday 13 March, 2021
I’ve never been disappointed in any of the products I’ve purchased from Angelfins. Always on time and always get what I pay for.
Friday 05 March, 2021
Always helpful and supportive. I have been very happy with my fish and supplies. Thank you for all you do.
Sunday 28 February, 2021
I am quite happy with the order of corydoras that I received,,, they were large, healthy and are doing great! I was hesitant to order online because of past experience but not anymore,, their service is excellent, the fish are top quality and they have an excellent selection of livestock and plants to choose from????????
I will be ordering all my fish from this store from now on ???? Sunday 21 February, 2021
Ordered and received 6 Nerite snails about week ago. Added to our large tank with 3 fancy gold fish. Nothing. Waited...No sign of life. No movement. Just sitting there closed up. Algie still there except where cleaned. Tank at ok temp. & Ph ok etc as instructed by many care sites. Filtration ok etc. Very disapointed. Although the snails were not expensive the packaging etc was. For the $50 I could have just cleaned our very large tank like I do every 8 months. Wont be buying from here again.
Monday 08 February, 2021
I had the greatest experience. Jarmilla was SO patient and wonderful considering all the questions and emails I sent. She ordered something in for me when I asked for it and always made me feel like a valued customer. Pickup was a cinch in this, the time of COVID and everything was perfect. I always enjoy dealing with this great family business. Waiting for hatchetfish. I’ll be back of course.
Monday 08 February, 2021
First time purchaser on the advise of my daughter who had purchased stuff before. Placed my order on Friday at 2:05 pm. Received an email from Canada Post that the parcel was picked up by them at 3:06 pm, one hours and one minute after I placed the order. Today, (Monday) at 12:10 pm the doorbell rang and the parcel was delivered. Wow, Wow. Besides having very competitive (read: low) prices and a broad assortment of items, the customer service can only be described as over the top! Great care was taken in packaging my items, which included items made out of glass. Even the "cheap" floating thermometer was protectively encased in bubble wrap. Very, very pleased and I will definitely order again and, when this Covid-19 craziness is over, will go in person to the store.
Saturday 06 February, 2021
I can’t say enough about the quality and service from Angelfins. They have been my “Go To” place for plants, fish and products for a couple years. I have received orders through mail with no issues as well as made the drive to Guelph to pick up orders. Prices are very good. I highly recommend!
Friday 05 February, 2021
I finally ordered Bolivian Rams for myself for my birthday. I also ordered some Corydoras. At the time, the site said they were out of nerite snails so I took a chance and added a comment to my order saying if they had 1 or 2 I'd love to have them added to my order. I placed the order and it shipped yesterday and arrived this morning! The fish are beautiful and are acclimating at the moment and I have 2 gorgeous nerite snails!! THANK YOU!
First time ordering online, very impressed Wednesday 03 February, 2021
I've never ordered live shrimp or fish online in the past, but the reviews convinced me to give it a shot. My LFS can't seem to keep shrimps in stock, and they are very expensive compared to Angel Fins. I've always wanted a full shrimp only tank, but not at the risk of investing several hundred dollars! Now I am able to start a big colony and not break the bank. All the shrimps arrived healthy & alive, and seem to be acclimating well already. I had a small hiccup with my order but it was fixed promptly and I'm very happy. Thanks so much Angel Fins team. _3 I'll be a return buyer for sure.
Wednesday 03 February, 2021
These guys are great fish arrived in fantastic condition despite very cold days outside
I highly recommend Angelfins and I will buy again Great products, great service. Tuesday 02 February, 2021
I started getting my fish, plants and aquarium supplies from AngelFins 4 years ago. I keep going there because of their great service and products. Jarmilla is extremely knowledgeable and is ready to help/share her knowledge with me. I strongly recommend AngelFins whether you are a beginning or experienced aquarist.
Saturday 30 January, 2021
Very good quality fish,aquarium, and plants.The customers service is even better, always respond to emails and take care of any issue with your order.
Friday 29 January, 2021
Great product. Great service. Thanks.
Thursday 28 January, 2021
Always amazing livestock and service from angelfins!!!
Excellent service and quality fish! Thursday 21 January, 2021
This is my first time buying from AngelFins and I am now a convinced lifelong customer! I ordered a small variety of fish and shrimp, which all arrived safe and sound, happy and healthy. Service was quick (I placed my order on the weekend, and it was filled right at the start of business at the beginning of the week) and arrived promptly the day after shipping. I was really happy to come across a reputable online aquarium retailer which caters to individual customers with good prices and no need to buy in large quantities. It's also very nice to be able to support an Ontario business during these trying times! I also appreciate that this website seems to update its stock in real time, so I wasn't disappointed when I ordered the last of one particular fish; it hadn't been sold to somebody else in the meantime or something. While I only ordered livestock this time around, I intend to make all my food and supply purchases from AngelFins from here on out. Thanks so much AngelFins!
Monday 18 January, 2021
Great fish. Great service. Thanks!!!
Monday 18 January, 2021
I have had fish shipped from them, and were received in perfect condition, well packaged, and when expected. I drive an hour to get stock here, as they have an amazing selection, fish are prime condition, always beautiful, and always thrive. My fish love their Angel Fins brand food as well. Emails are answers promptly. Prices are extremely reasonable as well. If I had one complaint, it would be that I don’t live closer :)
Wednesday 13 January, 2021
Angel Fins is great and always a pleasure to deal with. I've ordered from them only twice but they've been always fast to respond. Ordered something on Saturday and it arrive by Wednesday. It was nicely packed and everything arrived safely.
The first time I had ordered something was missed the first time and they were very quick to get it mailed over to me. I will certainly be ordering from them again. Tuesday 12 January, 2021
I’m a new Axolotl owner and have been researching and grabbing the needed supplies - I placed 3 orders a few evenings ago (asked from them all to be placed as the same order) and my order was ready the next morning! I love that this is a local “small” business. I will be shopping here for my aquarium needs from now on!
Thursday 10 December, 2020
Thanks for the quick shipping. It’s nice to get what you need and ordered. On time and even quicker than the delivery day. Will order again.
Such a wonderful place to shop! Wednesday 02 December, 2020
I couldn't be happier, I have placed three different orders over the past month and I have been nothing but impressed each time. I am loving all the fish & plants I have ordered, everyone is happy and healthy. Thanks again Angel Fins, I don't see myself ordering fish from anywhere else! 5/5 stars all the way around. :)
Sunday 29 November, 2020
Excellent Family run business . Always a pleasure dealing with Angelfins. Fast order response and pick up .
Friday 27 November, 2020
It’s been a few years since I have written a review on this establishment. I was perusing through the testimonials and the common denominator is always the high level of quality,the packaging of all outbound product and the commitment to making sure the customer is happy. Fortunately I live nearby so I can just pickup at the convenient drop box situated in the lobby. However out of towners have to deal with the couriers and this is where the expense of the packaging material becomes evident. This material isn’t cheap but it’s obvious by the comments that the fragile cargo is packaged excessively and that my friends brings me back to commitment. Angelfins goes out of their way to keep us aquarists happy. Personally I just love seeing what is coming in next. They are always on the forefront of the latest trends. In a time where fish stores are going belly up it’s more important than ever to support them. Thanks Jarmila and Brian for all your dedication and hard work it doesn’t.
Sunday 22 November, 2020
Turns out my email was accepting order confirmations, but sending the notifications of my orders being ready to my junk mail.
My order which contained some snails and live plants waited in the locker for almost a 4 hours. I got to them in time, and snails are doing great, plants are looking good so far. This is my second purchase from this store and it won’t be the last, full marks for great products and great service! I imagine it will be more convenient now that I’ve adjusted my email settings Thursday 05 November, 2020
Quick delivery. Top notch products. Amazing customer service.
Friday 23 October, 2020
THANK YOU... As always your orders arrive in fast time. First time l ordered fish from you and will clearly do so again. All arrived healthy and very active. l ordered a dozen to place 6 in two tanks. Hopefully they'll breed for me we'll see. Many years ago l had Green Lasers and ended up with tons. l prey l can find some more of the Green Lasers one day as i'm sorry l let them go. l prey you might get some one day l clearly would get some. Also if you get some HiFin Swordtails i'll get a ton of the red ones. l would clearly order more fish from you. l was worried about it getting cooler but all arrived happy not stressed and lively. l'll keep checking for other fish love Corys and Platies and Swordtails. THANK YOU....
Great customer service and quality hillstream loaches Thursday 15 October, 2020
This being my first online order I had a few questions. My emails were answered very quickly. Once the hillstream loaches shipped they were at my door within about 23 hours. All 4 arrived in good health. They are doing great in their quarantine tank. I will definitely order again sometime.
Saturday 10 October, 2020
I’m glad I found out about angelfins. Their prices are very competitive. Very positive experience on my first order and the transaction was very straightforward. I ordered german blue rams and neon tetras. They were well packaged and very healthy. Definately going to be my first choice when looking for lovestock.
Sunday 20 September, 2020
I've made two livestock orders and many orders of dry goods, the fish came healthy and with no casualties. The dry goods have been of top quality, and they carry some hard to find products. Prices are amazing too, and shipping is fast - in many instances the orders came earlier than expected. Customer service is great as well, e-mail responses came very quickly. AngelFins has taken the top spot in places to order from and I wouldn't hesitate to recommend them to anyone!
Saturday 19 September, 2020
A week after I received an order of approx 43 fish, I received an email asking to review my order. I am always pleased with my shipment because it’s timely, well packed and I’m contacted personally if there is an issue or change to be made in my order. The advice is always spot on and quick. In this order unfortunately I received 8 of the same fish that didn’t survive long. I know this is part of being a hobbyist—it can happen. I sent my review of the fish as well as positive reviews of the rest of the order. To my surprise within a few hours I received a reimbursement for the 8 fish. That is incredible customer service. Don’t be afraid to order from Angelfins. They are a top notch company!
Friday 18 September, 2020
Shipping was fast, and my little puffers were absolutely perfect! It's been over a week now and they are doing fantastic. Thank you!
Friday 04 September, 2020
Have ordered fish twice now & both times they have been beautiful & healthy! Love this place!
1st Class Products & Exceptional Customer Service Friday 04 September, 2020
Guys you need to use AngelFins for all your aquarium products! They are the best! Resonable prices and fast delivery.
Recently I found out that the best bio filter media in the world is Biohome Ultimate made of heat treated silica sand and the best way to colonize them with beneficial bacteria is to use Filter Starter Balls. After researching where I could buy these 1st class products I found out that the sole distributor in Canada is AngelFins. I ordered both of them online for my different size aquariums to replace the bio filters in them. My order was processed extremely fast and arrived exactly at the promised time. I had a misunderstanding about the quantity of the Filter Starter Balls. So I contacted AngelFins via email. They responded immediately and instead of going into any arguments they simply reimbursed me for the whole price of that product. Thank you AngelFins! You are the best in the Canadian market! I am looking forward to order more products from you. One of the best stores in Canada. Tuesday 01 September, 2020
Angelfins is always super helpful, best customer service. They have a great selection of quality products. I would highly recommend Angelfins for any of your aquarium and aquascaping needs.
Friday 07 August, 2020
Angel Fins is an honest store and one of integrity. I ordered 12 Neon Tetras as well as some other items, for pick up. As promised the pickup was flawless and easy. One of the items was out of stock and was substituted with a better quality product at greater price, which was not passed on to me. The fish arrived home and I have only lost one. This was not reported to Angel Fins as they do not control life and death. They have provided excellent help and advice to me. My suggestion to you is that if you are looking for a first class supplier of anything fish related, look no further. Use Angel Fins. I will be.
Tuesday 04 August, 2020
im in vancouver bc got some hillstream loaches and other things each order came fast everything packed nicely theres lots of fish stores here in vancouver but angel fins has great selection fast friendly knowledgeable staff im gonna order again soon thanks angel fins
Tuesday 28 July, 2020
I just received my order of live plants from Angel Fins and all I can say is...WOW! They’re all super green and healthy and the Java ferns I ordered are huge! I’ll be able to fill in my new rimless tank ( which I also ordered from Angel Fins) in no time. I’m very impressed, I only wish I lived closer, I’d love to visit the store.
Thursday 16 July, 2020
Just wanted to say how pleased we have been over the years with your excellent service. Also wanted to say what a pleasure it is to deal with Jamila. Rob
Friday 03 July, 2020
I have ordered from Angelfins multiple times and had a great experience every time. Customer service is excellent and very responsive.
10/10 would recommend. Tuesday 30 June, 2020
This is the second time I order and and very satisfied with my purchase. The package arrived on time, plants are really healthy, my fish and snails arrived in good shape too. They do an amazing job packaging livestock and plants and overall service is great. I will order again.
Wednesday 24 June, 2020
By far the best prices I've seen around. Jarmila has been very helpful to my inquiries and even offered to refund or replace some livestock I was not 100% satisfied with. I would definitely recommend anyone to shop there specially if it's a driving distance away.
Tuesday 23 June, 2020
Ordered 12 neons and 2 rams, arrived the next day. (Fish in bag max 20 hours) All arrived alive despite the heat in shipping. Very pleased will order again
Friday 19 June, 2020
Honestly some of the best red root floaters i’ve received in the mail, with 95% of it in perfect condition and the other 5% still viable but a little more beaten up. This company was also wonderful to deal and its great to support a Canadian business!
By far the best service I've ever gotten Tuesday 16 June, 2020
One of my first orders with angelfins was delayed due to Canada Post, and even though they weren't obligated to give me a refund for the DOA's since the delay wasn't their fault, they did anyways and secured a longtime customer. Thanks especially to Jarmila for great customer service!
Tuesday 16 June, 2020
If only I live in where this shop is it would be really great. Reasoning is the products are good and cheap, a 20 long gallon for $69!? A 17 gallon frameless tank $105? Man too bad I live far and has to get it ship for $$. Overall, really great shop.
Thursday 11 June, 2020
Angelfins is the only place I will go for my fish and products! They provide incredible service and the healthiest fish I have ever seen. I have purchased in store and recently via the locker pickup service and both are absolutely amazing. Thanks guys, keep up the great work!!
Saturday 06 June, 2020
i ordered 10 orange shrimps and 2 crayfish,sadly 1 of them arrived DOA and i got refunded the same day, i really recommend this seller; shipping was fast and the package was very secured.
The most important i received healthy and active shrimps. Thanks Friday 29 May, 2020
Where to start. I've made a few orders now, both livestock and dry goods. The quality of product and the customer service received has been among the best that I have found anywhere. From the excellent packing, fast shipping, great prices, and to going above and beyond when a mistake was made to achieve 100% satisfaction, Angelfins has impressed me with their quality of service. I'll be making quite a few more orders in the future, as the fish hobby is more of an addiction that a hobby, and Angelfins is my new enabler :)
Sunday 24 May, 2020
5*'s We live in a community were there's not a lot of variety of fish & sometimes when there is, it's costly. My fish & plants always arrived on time, alive & healthy! Communication was prompt & professional! Which is why I'm a repeat/loyal customer.
Saturday 23 May, 2020
Thanks for the experience everything arrived Fast, safely and incredibly well Packed. I appreciate the excellent service and Individual attention That I received. I will forever be a loyal customer!!!
Wednesday 20 May, 2020
It's easy to praise a company when everything goes perfect. But it speaks most when something goes wrong and the company handles it with the manner in which AngelFins has. One order of fish arrived DOA. No hassle, no drama, and very prompt with their replies to the situation. They were very polite and respectful about it and assured me my next order would be delivered next available business day. I had placed a new order shortly after of the same fish which arrived alive and in good shape.
This is a company that shows their customers a lot of patience and respect. Things happen, there are a lot of variables in shipping fish, some things that go wrong aren't the fault of anyone, but AngelFins apologized for it anyways and refunded my order. It is great to see this level of customer service, as it is so easy to just shrug it off. I am a happy customer and will enjoy further service from this store. Wednesday 13 May, 2020
This is the second order from AngelFins. I am thoroughly impressed by the speed of delivery even during the pandemic and the quality of the goods and livestock. All animals arrived healthy, perky and ready to join their tankmates. Despite being out of one of the items I had ordered, they were quick to contact me and we arranged an alternate replacement. I can't wait to be able to visit the store in person!
Wednesday 13 May, 2020
Angelfins is my go to for any aquarium related products I need. Fish and plants always arrive healthy and professionally packaged. On top of this, Angelfins prices are almost always lower when compared to other online sites. Theyre also great at responding to emails and answering any questions you may have. If anyone ever asks me where I shop for my aquarium supplies, I always recommend Angelfins! Even during the current pandemic, service is still amazing, thank you!
Thursday 30 April, 2020
My first time order with Angelfins all my fish arrived safely for me the best customer service.
Great prices and even better service Wednesday 29 April, 2020
Angelfins has some of the most competitive prices I've ever seen, even better than amazon on most products and way better than any other LFS for livestock, and despite this their quality is still top notch. The fish are all immaculate and free from deformities, the packaging is great and the customer service is just amazing. Packages are shipped out super quick and emails are responded to within hours. It's a great and reliable website.
Wednesday 29 April, 2020
My Son and I have made around 4 orders so far and found the service fast and exacting despite our present global situation. Our orders of substrate, plants, livestock and equipment were accurate and arrived in perfect condition. I’d like to give a special shoutout to Jarmila for her friendly service and wonderful knowledge. We will continue to deal with these great Canadian people!
Saturday 25 April, 2020
All i can say is they are the best around everything is always healthy and well priced will only being getting my stuff from here for now on
Wednesday 22 April, 2020
I ordered a few varieties of anubius plants and some marimo balls. This is the first time I’ve ever ordered plants online and I’m very happy with the product I received, the plants all look healthy and green. They came pretty quickly considering the delays going on right now. I will definitely be making more orders in the future.
Tuesday 21 April, 2020
These guys are amazing!
And I think the only place in eastern Canada that ships live fish during this crisis. You’d think more stores would jump on board as people have the time to spend with their tanks. Regardless these guys are doing what they need to do to get it done. Customer service is fantastic, shipping is packed well and neat. Can’t praise enough! Tuesday 21 April, 2020
I half-jokingly requested them to send me the prettiest gourami of the bunch, expecting them to just send me a random pick, but instead was contacted by Jarmila to be informed that there were only females in stock (less colourful)! I was very surprised they reached out to me! I was offered either a cancellation or a hold on my order until new males came in, but let the order come through anyways. I received a very healthy and very lively female! I’m extremely happy. Amazing customer service and products
Tuesday 21 April, 2020
I placed an order for pickup in their new locker boxes and not only was it ready to go in an hour, they were able to get me exactly what I requested! I ordered 6 Madagascar Rainbowfish and 2 Blackfin Pearl Killifish, requested pairs of each and Angelfins was able to make that happen. All of the fish are very healthy and seem to be settling in well. 10/10, Thanks Angelfins!
Monday 20 April, 2020
Shipping in Ontario was fast!!! Ordered Thursday night received Monday. Will order from the company again...
Saturday 18 April, 2020
Fish came in healthy and well packed, customer service awesome. Thank you so much!
Monday 13 April, 2020
Hi there I ordered for the very first time from Angelfins and am very impressed the package arrived in excellent condition the service was quick and efficient. will definitely be ordering from Angelfins again.
Sunday 05 April, 2020
I ordered Siamese algae eater and due to Canada Post delays due to COVID situation, I could not receive it on time. The angel fins team were responsible to send me a replacement Siamese late eater right away and I could not be more thankful to them for their responsibility. It is really hard to find a Siamese algae eater in Toronto and I was really desperate about getting because my tank was doing badly. The siamese has changed the outlook of the tank in a week and I am much thankful to Jarmila and her team for it.
Thanks. Muddassar Monday 30 March, 2020
They are very accommodating, response times are amazing.
Fish I have purchased are all very healthy and lively. Shipping is great, as well as in store pick up. They have a lot of unique fish and also have the knowledge to back it up. Being a small store they have it all. I only with they had more in stock of the things I want. However its still worth the wait as all the fish and plants I have perched are top notch. 20/10 store. Thursday 26 March, 2020
Great job. Zero deaths in my fish order. 1 day delivery. Will definitely use again. Thankyou
Friday 06 March, 2020
I ordered some shrimp, pea puffers, and dwarf hair grass. Everything was received in great condition! I couldn't be more happy with the service, and would definitely order again!
Thursday 05 March, 2020
This was the first time I had ordered any livestock online, and this was an amazing experience. All my 5 chili rasboras, 3 rili shrimp, 2 orange shrimp, and 1 dwarf crayfish arrived alive and well!!! All were in fantastic shape and remain in fantastic shape after introducing them to my community tank. Quick and painless service - and very impressed with the care in which livestock was packaged. The heat packs were still warm when I received my package. Will absolutely order from here again. I am beyond impressed!!
Great service and excellent product Tuesday 14 January, 2020
First time ordering livestock online and I have to say it was great. Fish arrived well packaged (and heated with heat packs). Hillstream loaches in great shape. Acclimated and added to a new'ish tank, doing well. Service was excellent, quick to respond to questions and resolved a shipping label issue (cause by me allow google to fill out my shipping address). I will definitely buy from Angelfins again. Thank you.
Thursday 19 December, 2019
First time ordering fish online. Everything was great. There was a mix up with shipping so they were in the bag an extra day. Everything is alive and not to cold as they included 2 heat packs. Only negative part was one missing snail from my order but every else was great.
Wednesday 13 November, 2019
Ordered again, everything well packed and arrived in good shape. Despite the nasty cold weather outside and overnight shipping, my fish arrived toasty and alive. They have settled in their new home, exploring all the plants and driftwood. Healthy, active, and arrived quick. The heater I ordered arrived in perfect condition and works well so far. Fast shipping on that was a lifesaver since our old one broke and our farlowella needs higher temps than what was given with it broken. The new heater works perfect and couldn't have arrived sooner. Thank you again! Will not hesitate to recommend this store or shop again!
Friday 01 November, 2019
Angelfins, keep up the great work!!! I am so satisfied with all the products I have bought so far, and shipping is incredibly fast!!! Looking forward to doing business with you in the future!! AAA !!!
Tuesday 29 October, 2019
I finally tried Fedex with the 1 day for the fish, 10 Chili Rasbora (Boraras brigittae) 2 Super Red Bristlenose Pleco - Short Fin and 10 Amano Shrimp small. Arrived on painlessly on time, right to my door. All aboard were healthy, active and eager to take a dip in the aquarium. No chasing down CP for days trying to find my fish.
Wednesday 16 October, 2019
Just received my 2nd order of shrimp from Angelfin (my first, had 2 deaths which I was IMMEDIATELY credited for), and everyone is happy and healthy!
Would definitely order from Angelfin again! Saturday 05 October, 2019
Excellent service and product. the only tip i'd offer is to buy some 5/16 ID clear plastic tubing to put on output spout because it is very low under hatcher and hard to collect without disturbing floating egg husks. with hose attached, much easier and can use any collecting container that you want. very well built and designed
Kevin Thursday 19 September, 2019
The Java Moss and Corkscrew Val portions I received were exceptional size and quality. I'm very new to the hobby and thrilled to find a Canadian company providing such a good value. Thank you Angel Fins!
Monday 16 September, 2019
So a while ago I had placed an order for Limnophila Aromatic, but was unfortunately sent Limnophila Sessiliflora. I'm guessing it was an honest mistake because once I had advised AngelFins of their error, they immediately sent me the correct plant even though it had been almost 2 weeks since my original order. 100% satisfied with the customer service!
Saturday 10 August, 2019
Thank you Angelfins! Fast order processing and at my door in 4 days. I'll be back.
Tuesday 06 August, 2019
By far my favorite fish store. Jarmila does a great job of alway making you feel welcome and is there to answer any questions I might have, even on her busiest days! My kids love visiting the store and seeing all the fantastic fish they get.
Tuesday 30 July, 2019
I have purchased several things from angelfins over the past couple of years and i have to say they are the best at what they do. i recently purchased "GSL BRINE SHRIMP EGGS PREMIUM GRADE (80%) 425G" and i cant believe what a superior hatch and viability i get out of these cycsts. much better than any other type i have tried. that is the why i buy from Angelfins. they have the best stuff at reasonable prices...much better than amazon, etc. I cant overemphasise the quality and professionalism of this place. Shop here and enjoy your hobby!
Friday 26 July, 2019
I became aware of Angelfins early 2019 and wish I would have found it earlier. Great service / quality products / and fast next day shipping for me. I really like the fact that they bring in livestock that is rarely found elsewhere and pricing is very good also. I highly recommend this store and I constantly mention Angelfins to my contacts in the aquarium world. Lastly I love supporting Canadian small businesses instead of the large foreign owned box stores.
Thursday 25 July, 2019
You are more than $$ in their pockets. This is definitely a company that cares about their customers' satisfaction. I will definitely order from AngelFins again whenever I need anything for my aquariums.
Wednesday 24 July, 2019
First time ordering, fast shipping, will order from again.
Tuesday 23 July, 2019
I was nervous about ordering live fish online but they came well packaged and in good health. The ember Tetras coloured up quickly and are thriving. And though I’ve read they are timid, these little guys are not shy at all.
Thursday 18 July, 2019
I've never ordered fish on line before. This was the only store that had the type of fish I was looking for, at a decent price, besides. Very affordable shipping cost as well. I was worried about the condition my fish would in. I was pleasantly surprised and very impressed with the packaging and the condition of my fish. It was so well done, clearly with the best interest of the fish in mind. I would most certainly recommend this store if you want to order fish on line. Great customer service as well.
Tuesday 09 July, 2019
Very nervous ordering live animals online for the first time, but the many other good reviews convinced me to take the chance. I am most definitely not disappointed! My little kuhli loaches arrived healthy and active, though super tiny and adorable, and they settled in their new home very quick. The single black kuhli came too, as a friend to add to the two i already had at home and hes joined right in with them, though he seems to be a different variation (hes got a two-toned body with a dark stripe running down his side compared to the uniform chocolate colour of the usual ones.) Hes cute and making himself at home with his two new friends.
As we grow into this fishkeeping hobby, we look forward to ordering again without hesitation. Thank you for the new noodles, my blackwater loach tank can finally have a nice group of noodles to live in. We cant buy the banded kuhlis around where i live, only ever the black ones, so it was great finding an option for them. Wednesday 05 June, 2019
What can I say their customer service is absolutely amazing. My package arrived extremely quickly. The quality of service is like no other. Highly recommended and definitely will be ordering again.
Wednesday 15 May, 2019
Thank you so much for the order. It’s the first time I’ve ordered fish online and I am thrilled with what I received. Everything was well packed and shipped and arrived with no problems. The order contained 48 fish and shrimp and everyone arrived alive. My friend was also happy with his order. I was pleased with the size of the angels and was amused by how tiny cute the kuhli loach are. I look forward to watching all of the fish and shrimp grow in my 2 tanks. I will definitely recommend you to friends and order again in the future.
Wednesday 15 May, 2019
Very professional! Love the quality of products they offer and I can’t wait to one day go visit their shop ! Thanks
Tuesday 07 May, 2019
I have just started ordering livestock from Angelfins and I must say I'm very happy with the service and the team. Being in the customer service industry for more than 19 years, I'm very pleased with what I receive as service so far. Understanding, honest, flexibility and very dedicated.
Jarmila: thank you for everything. I will for sure continue to order stuffs from you. Monday 29 April, 2019
This store is the only place I have been ordering for.past 4 years. And I have never been disappointed. Prompt , good products and responsible owners.
Thursday 25 April, 2019
I am super happy with my filter, works just as described!! Great work AngelFins!!!!!
Wednesday 17 April, 2019
This is my second livestock purchase and I was delighted by the health and vigour of these fish. The Cardinals took a few delays to settle and school in the open parts of the tank. Jarmila was very helpful in suggestions for acclimating the new Cardinals. A good value purchase with very helpful and quick customer service.
Wednesday 17 April, 2019
The six GBRs came well protected with heat packs and were quite active even in the bag. They were a little pale but their colours quickly brightened after a few minutes in my tank. They staked out their territories and were looking for food very quickly after introduction to my 50 gallon community tank. These GBRs are well coloured, quite active, eat a variety of frozen,freeze dried and dry foods. This my first online livestock purchase and I would not hesitate to purchase through AngelFins again.
Tuesday 09 April, 2019
Just got my dwarf puffer and honey red Gourami and they are perfect and well fed. Both came in with some weight to them and seem perfectly healthy!
Will be ordering again! Wednesday 03 April, 2019
I was searching for a Canadian distributor of Biohome filter media. Not only do they supply it, they do so at a very competitive price! Along with that order, I purchased a few other smaller items. One of the items was not the correct size. When I commented about that in a review, they immediately (literally within a few minutes of posting) contacted me to inquire. Jarmila was incredibly responsive, professional and polite and shipped me the correct size the very same day. It is a rare thing to receive such great customer service these days. I am very impressed and am looking forward to a continued relationship with Angel Fins!
Wednesday 13 March, 2019
Ive purchased over 20 fish from them just in the past month and never had one die during the shipment! Also my school of German Rams that purchased last month have laid so many eggs and are all healthy! This is the only place I trust and recommend for online purchases when it comes to live-fish! Thanks for your great business!
Sean Sunday 24 February, 2019
I have had only good experiences thus far in dealing with this company.
They are attentive, professional, and reliable. An online company you can trust to do well by you. They fix issues and answer questions with no arrogance. Truly a pleasure to deal with. Competitive pricing and products as advertised. Wednesday 20 February, 2019
I have bought products online & from their store and the products are amazing and my fish and plants are ALL flourishing. I am waiting as I compose this on a new assortment of plants only due to the fact my aussie lobster has eaten a few and so has a few other fish til I started feeding them freshly washed spinach leaves and frozen peas lol. These people are VERY helpful and will respond via email as stated by someone else. I try to ONLY shop from here.
Friday 15 February, 2019
Ordered Breeder's blend and growth blend flake foods. Was worried that my fish wouldn't take to it (they're wild and finnicky). Fish loved it. Also, some of the flakes in the bulk bags are massive and great for large fish.
Fast shipping. Great quality and customer service Thursday 17 January, 2019
I ordered three Oto cats and one Apisto for my black water tank. The Apisto came in with surprisingly good colours despite the transit. I had one oto dead on arrival. This was to no fault of the shippers, the bags and box were packed great and the heat packs at kept the water warm. It was simply just a weaker fish that couldn’t weather the storm of transit. I emailed them letting them know, and within a few hours I had received both a response and a re-fund. They were also concerned as to how this may have happened— this level of interest and engagement prior to the sale really shows the care they put into their work. I am excited to order from AngelFins again.
Sunday 13 January, 2019
Ive ordered everything from simple aquasoil and thermometers right up to rimless braceless aquariums and each time angelfins delivers a high-quality product for a great price. I was a bit nervous to order an aquarium online and have it shipped, but the packing on the tank was next level and would've required quite a bit of force to even mark it. Impressed beyond belief!
Friday 11 January, 2019
Excellent service. I ordered a few times from Angelfins and I have never got disappointed. Professionalism and courtesy, care and excellent communication, these are to expect from Angelfins. If one needs an advise they will get the right one. I have done lots of research on buying online different items for everything related to aquarium hobby and I must say Angelfins is no 1 seller in Canada and offers excellent quality when it comes to aquatics , fish , plants, equipment you name it. If today I can fulfill my childhood interests is because of Angelfins.
Thursday 27 December, 2018
Received shipment on a very cold winter day, all fish were a little cold and stressed when unpacked but quickly recovered. All eating and colouring well two weeks later, very pleased with this purchase.
Saturday 22 December, 2018
I hate to have to write a negative review, but I have spent months watching these Cory cats and I can tell you for certain that they are not the same species. I have tried to convince myself that they just look different, but comparing the pictures on this website has made it obvious to me.
I ordered 2 black Schultzii Corydoras I received 1 black Schultzii and 1 Bronze Aeneus The fish look very similar, but I get the feeling that this was no mistake. Response from Angelfins: Can you please be so kind and send us a photo of the fish. Our bronze cories were housed in a different tank and were much smaller so we do not see how we could have shipped you a wrong species by mistake. Thank you. Update from February 15th: Unfortunately, we haven't received any response or photos from the customer of the cory that the customer thinks is not a true black venezuela corydora. Friday 14 December, 2018
Excellent People to deal with and packaging Was awesome will be ordering more
Sunday 09 December, 2018
I've ordered dry goods before from AngelFins but just borught in some fish from them and am again impressed. Their customer service and shipping are excellent and the fish all arrived in great shape. I will definitely order again from them !!
Saturday 01 December, 2018
I always come to this store and leave absolutely satisfied! Jarmila offers amazing deals and great quality fish as well as amazing fish knowledge and products!!! I wouldn't shop anywhere else!
Excellent service and products! Wednesday 07 November, 2018
This was my 1st time ordering from AngelFins.. Everything arrived extremely well packed and customer service is top notch! AngelFins is now my go-to place for my aquariums' needs.
Superb Service & Ultra Healthy Fish Wednesday 05 September, 2018
I highly recommend, if you're going to buy fish online, you buy from Angelfins!! It's been a long time since I attempted to buy fish online, but with poor stock options in my area, and really wanting Corydoras Pygmeaus for my Community tank, I had to give it a try. The customer service was superb. As soon as I realized there was something odd happening with my 1-day Priority shipping not being updated, I messaged them right away & within 30 minutes was called back. I received the delivery a day late, but the fish were all perfectly healthy. Even a week later, and I haven't lost a single one. I can't say that for the bigger store's fish!! Thx so much Angelfins, I'll certainly buy from you again!!
Great customer experience, will order again and again! Wednesday 29 August, 2018
Excellent customer service, Great Packaging of livestock. Fast and inexpensive shipping. Quality fish with no deaths on arrival. I ordered 50 fishes at once. Place large orders with piece of mind. The owner is also very helpful and replies quickly. What a pleasant customer experience! Would gladly do business with again. Thank you Angelfins!
Very pleased to do business w/ Angelfins Tuesday 28 August, 2018
So far this year , I've placed 3 orders threw Angelfins , not once have I been disappointed with any my purchases.
really surprised with shipping, I live in Hamilton ont , placed my last order late Saturday evening,shipped Monday morning and in my mailbox tuesday afternoon!! Angelfins you guys are awesome TY .. Michael. Amazing Company extremely helpful Saturday 18 August, 2018
AngelFins has always been helpful answering any and all of my questions extremely quickly. All of the products i have received have been high quality at an affordable price. Their shipping has been timely and efficient; packaging is always well prepared. I am constantly amazed at how communicative they are whenever i need assistance or just have a few simple questions. AngelFins not only has great service, but they seem genuinely happy to see their customers succeed in the fish and plant keeping hobby.
Altogether, AngelFins is a wonderful website to use and communication is always friendly and i cannot recommend them enough! As a side note, Hortlab tissue cultures have been one of my favourite products available online. Saturday 21 July, 2018
Great people to deal with. Found this place recently and did a test order of a couple cups of Monte Carlo plants. They arrived quickly and in great condition and well packaged. Next placed an order for a hard to find tank and it arrived a week early (according to the tracking) and was packaged so well you could have probably dropped it down a flight of stairs and not broken it.
Will be ordering from here in the future, and will recommend to fellow keepers. Saturday 26 May, 2018
***** Five Stars. I was hesitant to have fish shipped but I live hours away from the store. Jarmila is so helpful and the fish are beautiful. Packaged very well and they were coloured up quickly and are so robust and healthy. You will not find a better place for livestock. I also ordered plants and they are equally healthy. I highly recommend AngelFins.
Wednesday 16 May, 2018
Always awsome service,fish are healty and they have quality products ,ordering on the site is easy and well made ,shipping is fast will keep ordering !!! Btw really like those super reds longfins ty Angelfins
Best store for aquarium enthusiasts in the region Thursday 26 April, 2018
if you want 24hrs service, go to Walmart. if you want mass consumption products at overinflated prices, go to bigAls. But, if you are a beginner and want good honest advice, this is your place. if you are an intermediate hobbyist and have a problem that needs a quick consulting and a 100% sue solution, this is your place. If you are an advanced user and want stuff that no other corporate store has (because they dont cater to advanced users) thi is your place.
Sure they open only 2-4pm, but once you come and feel the Angelfins experiece, you will be coming back again and again. And if you cant come, the website is EXCELLENT and ther eCommerce backbone is much better than other crappy stores. Come and see yourselves...it's worth it. (Disclaimer: I dont work there or have any relation to the owners or get ANY privileges for writing this...in fact, I have spent $700-$800 there at full pop...may be I ask for a discount next time...hehehehe) Saturday 31 March, 2018
I have been buying from them for the past 3 years and I’d not be in this hobby had it not been for Angelfins and their great collection.
Thanks. Muddassar Tuesday 27 March, 2018
The orders come quickly and the staff provide great advice about their products. Great company!
Saturday 10 March, 2018
great service and beautiful fish, all arrived alive and healthy, will buy again, thanks
Thursday 08 March, 2018
One of the products I needed ended up being out of stock, Jarmilla checked in to see if I'd rather a refund or hold on the order, and ended up being able to make a substitution that got everything sorted nicely.
Monday 05 March, 2018
Fantastic customer service always quick to respond to emails. Amazing shipping rates. Fish are packed exceptionally. I will continue to be a customer.
Outstanding Service and Products Saturday 24 February, 2018
My daughter and I took a field trip went in today see some fish. We drove 1.5 hours each way to visit the store... we heard of their amazing reputation so this place was worth the drive.
The store owner was extremely kind, caring and highly knowledgeable on everything related to the world of aquarium life. She made my 4 year daughter feel at home while answering my questions. Customer service was top class, either you spend $1 or $1000 they treat you with the same level of respect. We decided to buy 8 Stunning Lampchop Rasboras which are now comfortably living their new home, they look incredible! All of the livestock sold at this store is just incredibly health and well priced! From their brilliant shrimp to their salt water and freshwater fish - just top notch! We can’t wait to return - thank you so much Angelfins for your Dedication to customer service and top-quality products! Fast shipping! Will order again. Tuesday 13 February, 2018
I ordered a co2 diffuse and one royals rotundfolia the sad part is that 50% of the plants were dead. But the shipping was fast. The package was left in the snow for 30 mins. Thanks Canada post. Everything else was good beside the plant.
Saturday 10 February, 2018
They are great people and they stand by their products. Excellent service! I will not go anywhere else for my aquarium needs.
Excellent service and selection Saturday 03 February, 2018
Super fast turn around on orders and shipping. Pretty much next day delivery to the gta. A large variety of fish food available at prices better than or comparable to other online retailers. If something is out of stock an email will be sent to confirm if or when it will be back in stock. Great collection of pleco caves. Support Canadian family owned businesses :)
Saturday 03 February, 2018
I absolutely love Angelfins! Great costumer service, healthy and amazing product, and very knowledgeable staff! I always recommend this place to friends and I will continue to shop here.
Thursday 25 January, 2018
Angel fins has very helpful and knowledgable staff, and some really hard to find products at excellent pricing. few shops carry the variety of medications and foods available at Angelfins.
Saturday 20 January, 2018
Best place to order plants and supplies. I haven't order any livestock ... Yet but I have never had any issues and Jarmila is so fantastic. I only wish that there was a location here in Ottawa so I could visit sometime. I always recommend this place to anyone who asks where to get their supplies.
Thursday 21 December, 2017
I ordered a KH and GH test kit along with a replacement python water change t pump.
Order was packed nicely and was at my door within 2 days!! I'll be ordering again soon. Thank you Tuesday 12 December, 2017
I am very happy with my order. It was shipped overnight and arrived by 10:30am. The fish arrived well packed and very healthy. I ordered Tetras, Super Reds and Cory Cats. Water temp was still 70F when I opened the box. The service was great and I will order fish in the future from Angel Fins.
Wonderful First Experience!! :) Sunday 03 December, 2017
My mother placed an order for Xmas for me, in prep to switch to a freshwater planted aquarium from saltwater. Shipping was rather quick and would've only been 2 days had it not hit prime xmas shipping season. The box was well packed, with the Prime & ThriveS being individually wrapped to prevent leaking. It was also nice to see the box have a Heavy Load 50lb sticker on it.
It was a nice surprise to get an ADA book in the box!! Soooo many ideas! LOL. I'm looking forward to placing a large plant order in a couple months when the weather switches back to warmer nights & I'm finally ready to set everything up. Thanks Angelfins!! Saturday 11 November, 2017
Best shop in Canada. Excellent service and communication! I'm from Montreal and it's by far the best website in Canada about aquariums!
Thursday 19 October, 2017
I am writing to warn about the EB rams. Last week I received two EB rams, both were underfed with deformities. Added to deformities Angelfins shipped me a ram with an obvious head 'injury'. Devastated, later,I highly suspect it's a lymphocystis outbreak. Here's a video the morning after I added them, so anyone considering purchase can decide for themselves
https://youtu.be/ei7tkILwjiY The one with suspected lymph also has a deformed or missing gill plate. I've honestly never seen such inbred fish! When I contacted Jarmila (sent the video), she admitted she doesn't have time to look at the fish netted for shipping. She asked me if I was a vet! How rude! A vid the day I received them https://youtu.be/GhC9fvBwBpo just to show what you might get! Stay away from the EB rams! Response from Angelfins: Thank you very much for your feedback. We inspect our fish several times a day and look for possible issues. We net them only an hour before Canada Post or couriers comes to pick them up, to minimize the amount of time the fish has to spend in the bag. As this has to be done relatively quickly due to the deadline, we do not spend more than a few seconds on netting each fish. In your case, we were mainly looking at fins to be able to sex them. It is possible that the fish got injured between our last inspection and netting and when we netted her, she faced the other way and we did not notice it. When you contacted us you were not sure if it was an injury or a growth. It is is hard to see it from your pictures and videos. We refunded you the money for not only the affected fish but for the entire order. The only reason why we were questioning whether you were a vet, was because you claimed later to be 96% sure that the fish has a lymphocystis. This disease is difficult to diagnose by simply observing the affected fish. We took your concerned seriously and we contacted 3 experts and stopped selling the EB rams until we heard back from them (one week). All three of them agreed that is unlikely that the fish carries lymphocystis - to be 100% sure an expensive test would have to be performed and they did not see a reason for that. The remaining EB rams have been in our store for more than 3 weeks now and they do not show any signs of disease. They spawn regularly and have a healthy appetite. Wednesday 18 October, 2017
Received my order and I have to say they are the most amazing rams I have seen in a while! I am in love!
Saturday 14 October, 2017
Excellent customer service, very fast shipping, convenient payment options and unbeatable prices! Wide selection of all sorts of items made it easy for me to fix up all my Eheims without having to order from a dozen different stores. I'm very happy with shopping experience at angelfins.ca and will definitely buy from this store again. Cheers!
Friday 13 October, 2017
great products and fast service
Wednesday 11 October, 2017
Possibly the best experiences I've had ordering online along with the best prices and product selection is AngelFins hands down. Thanks again for my recent order received :)
...Ralph Ciardullo Excellent quality & fast shipping Wednesday 19 July, 2017
My first time ordering online and Angelfins had super fast packing and shipping. Ordered during the evening, they processed and sent my order the next day, and I received them the day after. I paid for the Express shipping. Excellent store.
Wednesday 12 July, 2017
My top of list when it comes aqua plants. Very friendly customer service! Cheaper with wide variety selection of tissue-cultured plants.
Thursday 06 July, 2017
Just got another shipment...Quality products at great prices and find my products are always stocked ready for when I need them. Packaging is superb to ensure my items get to me safe and sound. Keep up the great work AngelFins :)
Ralph - Toronto, On Saturday 17 June, 2017
Great prices but what surprised me the most was the shipping time. Not only was it free but it came in two days! Amazon prime who? Everything was well packaged and there was a huge "fragile" sign on the box. Really appreciate it. Looking forward to buying more from you guys thanks so much! Love love my new aquarium
Sunday 14 May, 2017
To anyone who visits angel fins in person or their website:
I have purchased several plant tissue cultures along with other very hard to find items from angel fins and I just wanted to say, I cannot be more thrilled to have them. Everything, I mean EVERYTHING I have received has come on time if not before the expected date of delivery and it has all worked flawlessly with my setup. The plants I have bought have always been in absolutely great condition with no signs of melting. Even if you buy from them in winter in below freezing temperatures, you can rest assured your package will arrive very quickly. I am super pleased with your customer service even though I've had limited interactions, nonetheless, it has all been simply amazing.Angel fins are possibly the only store in Canada that carries the premium stuff when it comes to aquarium designs and I hope their business continues to grow. Thanks again and I look forward to buying even more stuff from you guys in the future. Friday 24 February, 2017
Most of the things I need for the hobby is here. Cheaper prices, fast and affordable shipping and very helpful customer service. What more could you ask for?
Wednesday 08 February, 2017
I ordered fish bags and they were shipped within about 2 hours and arrived 2 business days later , right on time. No complaints here!
Sunday 08 January, 2017
Just wanted to thank you guys for helping Em with the proper supplies to transport her fish..All of them made it , no issues..Some of the fish even said they loved the train ride!..Best fish store ever!
Sunday 18 December, 2016
The parcel arrived very well packaged, and it was shipped only one day after paying for the products. Very professional and quick with replies to questions. Excellent service and products. Definitely will be using again. Highly recommended.
Tuesday 29 November, 2016
You will be hard pressed to find two harder working people than Jarmila and Brian. Raising two children under five and running a business keeps this couple quite busy but somehow they find the time to pound out orders online and have store hours for the locals.i have spent the last couple months getting back into the hobby and I am extremely pleased with both the quality and pricing on both livestock and hardware.If your looking for a store with a unique flavour give Angelfins a try.You won't be disappointed.Ken
Tuesday 13 September, 2016
I'm happy with my plants they are very healthy when they arrive. I'm sure I will order here again in angelfins in the future.
The excellent service continues to impress me Thursday 08 September, 2016
I've now shopped at AngelFins for almost a year. What brought me to them was the fact that they stock ADA tanks and accessories but what keeps me coming back is the fantastic customer service and care I've received from Jarmila. I'm now an ADA nut and have a Mini-M, 60-F, and 90-P (which *almost* became a 120-P!)
I just recently ordered an AquaSky 361 and a pot of Monte Carlo, both of which arrived well packed and in perfect condition (the plant looks very healthy). My order was processed, shipped, and received in about a day and a half which always impresses me. :) AngelFins truly feels like a company that cares about its customers. Friday 02 September, 2016
Excellent people to deal with. never had any problem with them. The hobby needs more such professional folks running the show.
Friday 27 May, 2016
i am happy someone recommended me , great prices, fast shipping and a happy aquarium. thank you
Wednesday 11 May, 2016
I've ordered a few times from AngelFins now and the service has always been great. No fuss on a discrepancy I had in an order one time and delivery is quick.
Friday 29 April, 2016
I wished I knew about this place sooner. I bought two Do!Aqua aquariums on April 20th. At first I was told that there was only one left in stock and was offered an alternative, but shortly after another email came in letting me know that there was a display model found, and if I wanted that one I could have it at a discounted rate (talk about diligence and honesty). I received my order on April 29th (all the way across Canada to B.C., at unheard of shipping prices). Not only did the package arrive at lightning speed, but the aquariums were packed beautifully with loving care, to arrive without the slightest scratch. Thank you AngelFins, you are on my radar now. The best service (all around) that I have received in a very long time. Highly recommended!
Wednesday 27 April, 2016
Angelfins, go above & beyond to help you. Great service! helpful, friendly, informative, fast shipping, great prices, great variety. I will getting ALL my aquarium supplies from here from now on. Everything was delivered on time & safely packed. I was so happy & please. I can't thank you enough!
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Track OrdersTestimonialsImpressive! I am quite happy with the order of corydoras that I received,,, they were large, healthy and are doing great! I was hesitant to order online because o . Impressed again Another great order from Jarmila, on a previous order one of the fish didn't make it and I informed Angelfins of the incident. I said it was not her f . Best service and fish ever! I want to thank Angelfins for the exceptional service. I ordered from them a couple of weeks ago and was so impressed with the health of the dwarf rai . A second great experience. Turns out my email was accepting order confirmations, but sending the notifications of my orders being ready to my junk mail.
My order which contai . Orange Laser Corys THANK YOU... As always your orders arrive in fast time. First time l ordered fish from you and will clearly do so again. All arrived healthy and very . |
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